Ocimum Health Care Private Limited (“OHCPL”, “Company”, “we”, “our”, “us”) is committed to protecting the privacy and security of personal information of our website users, clients, beneficiaries, partners, and stakeholders
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.ohcpl.com (“Website”) and use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Phone Number
- Email Address
- Address (if provided)
- Organization details (if applicable)
- Payment details (processed securely via Razorpay)
B. Health-Related Information
In case of registration for health camps, vaccination drives, or medical screening programs, we may collect:
- Age / Date of Birth
- Gender
- Basic medical details relevant to service delivery
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use the information collected for:
- Providing healthcare services, vaccination programs, screening camps
- Processing payments via Razorpay
- Responding to inquiries and customer support
- Issuing invoices and receipts
- Regulatory compliance (including medical and tax laws)
- Internal record keeping and analytics
- Improving our services and website experience
We do not sell or rent personal data to third parties.
3. Payment Processing (Razorpay)
We use Razorpay for secure online payment processing.
When you make a payment on our website:
- Payment information is directly processed by Razorpay.
- We do not store your card details or banking credentials.
- Razorpay may collect and process data in accordance with their privacy policy.
You may review Razorpay’s Privacy Policy at:
https://razorpay.com/privacy/
4. Data Sharing & Disclosure
We may share your information only in the following cases:
- With authorized medical professionals for service delivery
- With payment gateway partners (e.g., Razorpay)
- With government authorities if required under law
- With auditors, legal advisors, or regulatory bodies
- With service providers under strict confidentiality obligations
We ensure reasonable safeguards when sharing information.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information, including:
- Secure servers
- Restricted access controls
- Encrypted payment processing
- Role-based data access
However, no method of transmission over the internet is 100% secure.
6. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Remember preferences
Users may disable cookies through browser settings.
7. Data Retention
We retain personal information:
- As long as necessary for service delivery
- To comply with legal, tax, and regulatory requirements
- For record maintenance under healthcare laws
After this period, data is securely deleted or anonymized.
8. Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Withdraw consent (where applicable)
- Request deletion subject to legal requirements
To exercise your rights, contact us at the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
We may collect data relating to minors only in connection with vaccination or health programs, with consent of parent/guardian as per applicable laws.
11. Compliance with Indian Laws
This Privacy Policy is governed by:
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Applicable healthcare regulations
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Information
Ocimum Health Care Private Limited
45A, Jounalist Colony, Jubilee Hills, Hyderabad – 500033
Email: info[at]ohcpl.com
Phone: +91 97031-00443
If you have any questions about this Privacy Policy, please contact us.